At Isidro Explores, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Personal Information: Name, email address, phone number, and shipping address.
  • Order Information: Details of the products purchased, order history, and payment method (note: we only accept Cash on Delivery (COD)).
  • Technical Data: IP address, browser type, and device information collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send promotional emails or marketing messages (if you have opted in).
  • Prevent fraudulent transactions and ensure website security.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Service providers who assist in order processing, delivery, and website management.
  • Legal authorities if required to comply with legal obligations or protect our rights.

4. Marketing & Opt-Out Instructions

If you receive marketing emails from us and no longer wish to, you can opt out at any time by:

  • Clicking the “Unsubscribe” link in any marketing email.
  • Sending an email to [email protected] with the subject line “Unsubscribe”.

Please note that even if you opt out of marketing emails, you may still receive transactional emails regarding your orders.

5. Security of Your Information

We implement security measures to protect your personal information. However, no online transmission is 100% secure. We recommend using strong passwords and keeping your account details private.

6. Your Rights & Contact Information

You have the right to:

  • Access, update, or request deletion of your personal information.
  • Opt out of marketing communications.
  • Request details on how we use your data.

For any questions or requests regarding your personal information, please contact us at [email protected].

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.