At Isidro Explores, we are committed to delivering your orders efficiently and securely. Please review our shipping policy to understand how we process and deliver orders.
1. Cash on Delivery (COD) Only
We currently only accept Cash on Delivery (COD) as our payment method. This means you will pay for your order in cash at the time of delivery. Please ensure you have the exact amount ready, as our delivery partners may not always carry change.
2. Order Processing & Dispatch
- Orders are processed within 1-3 business days after confirmation.
- Once dispatched, you will receive an update regarding your delivery status.
3. Estimated Delivery Time
- Delivery times may vary depending on your location.
- On average, orders are delivered within 5-10 business days after dispatch.
- Remote or high-demand areas may experience slightly longer delivery times.
4. Delivery Attempts & Order Cancellation
- Our courier partner will attempt delivery up to two times. If unsuccessful, the order may be canceled.
- If you wish to cancel your order, please contact us at [email protected] as soon as possible. Once dispatched, cancellations may not be possible.
5. Shipping Areas
We currently offer shipping within select regions. If your location is not serviceable, our team will inform you at the time of order confirmation.
For any questions regarding shipping, feel free to contact us at [email protected]. We appreciate your trust in Isidro Explores and look forward to equipping you for your next adventure!