Welcome to Isidro Explores. By accessing and using our website, products, and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

  • By placing an order with Isidro Explores, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • We reserve the right to update, modify, or discontinue any part of our website, products, or services without prior notice.

2. Orders & Payments

  • We only accept Cash on Delivery (COD) as our payment method.
  • Orders are processed upon confirmation and dispatched within the estimated timeline.
  • If you refuse to accept an order upon delivery, you may be restricted from future purchases.

3. Shipping & Delivery

  • We strive to deliver orders within 5-10 business days after dispatch. Delivery timelines may vary based on location and unforeseen circumstances.
  • If a delivery attempt is unsuccessful after two tries, the order may be canceled.
  • Customers must provide accurate shipping details. We are not responsible for delays or non-delivery due to incorrect information.

4. Returns & Refunds

  • Returns are accepted only for defective, damaged, or incorrect items and must be requested within 7 days of delivery.
  • The item must be unused and in its original packaging for a return to be eligible.
  • Refunds are processed only in cash after the return is inspected and approved.
  • We do not offer direct exchanges; a new order must be placed if a replacement is needed.

5. Cancellation Policy

  • Orders can be canceled before they are dispatched by contacting us at [email protected]. Once an order is shipped, cancellations are not possible.

6. Limitation of Liability

  • Isidro Explores is not responsible for any personal injury, loss, or damage resulting from the misuse of our products.
  • We make every effort to ensure product descriptions and images are accurate, but we do not guarantee that all information is error-free.

7. Intellectual Property

  • All content on our website, including logos, images, and product descriptions, is the property of Isidro Explores. Unauthorized use, reproduction, or distribution is prohibited.

8. Privacy Policy

  • By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Changes to Terms & Conditions

  • We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our services implies acceptance of the revised terms.

For any questions or concerns, please contact us at [email protected]. Thank you for choosing Isidro Explores—your trusted companion for outdoor and travel adventures!